Box and Pouch (Small Thin)
Each piece of Claudia Bradby Jewellery is presented in an individual dove grey pouch and a beautiful monogrammed gift box. Please note that due to hygiene reasons earrings cannot be returned
UK DELIVERY STANDARD DELIVERY £5.90
All orders are dispatched via HERMES TRACKED 48 and if placed Monday to Friday will be processed within 24 hrs of being received. Orders placed after midday on Fridays will be processed the following Monday. Please note that if you place your order before midday it will be dispatched that same day. We offer free delivery on orders over £125.00. Please note you will be emailed your time slot details on the day of delivery.
UK FAST TRACK DELIVERY £10.00
If you need your jewellery quickly a fast track service can be selected at checkout at a cost of £10.00. Orders for this service need to be placed by midday in order to be delivered by 1pm the following day. Please note that orders placed on a Friday, before midday, using this expediated service will be delivered the following Monday (ie not the next day, Saturday). A signature is required on receipt for this service. This service is not available as a next day service during bank holiday periods. Please note you will be emailed your time slot details on the day of delivery
OVERSEAS DELIVERY – flat cost of £15.00
All orders over £150 are dispatched via our signed for and fully trackable courier service. This takes a maximum of 5 working days during very busy periods and requires us to have your telephone number. Orders under £150 are dispatched using ROYAL MAIL INTERNATIONAL SIGNED FOR, and orders of this value to the US, Canada and Australia can take up to three weeks and your order will require a signature on receipt.
Please note you may be charged local custom and duty on receipt.
We are confident you will love your Claudia Bradby Jewellery but if you are unhappy with your jewellery in any way, orders can be sent back to us for exchange or refund by letting us know within 7 days of receipt.
Please note that our gift cards are non-refundable. Please also note that due to hygiene reasons earrings cannot be returned.
Purchases made with a gift card can only be exchanged for an online store credit.
Please email [email protected] stating your reasons for return. Returned goods must be sent to us within 30 days, in their original packaging and unworn with a copy of your delivery note. We recommend you obtain proof of postage as the goods are your responsibility until they reach us. Once received, refunds will then be made, covering the purchase cost of the jewellery only.
Claudia Bradby Returns,
11 Allens Lane,
For further information please email customer services [email protected]
Monday to Friday 9am – 4pm (GMT)
We aim to answer all email enquiries within 48 hours.