Product Details

• METAL – Rhodium coated sterling silver
• GEMSTONE – Peacock freshwater pearl
• GEMSTONE DETAILS – 7.5mm and 6mm silver pearls
• FITTING – Rhodium coated sterling silver post

Each piece of Claudia Bradby Jewellery is presented in an individual dove grey pouch and a beautiful monogrammed gift box.

UK DELIVERY STANDARD DELIVERY

All orders over £150 are dispatched via our signed for and fully trackable courier service.  This takes maximum 5 working days during very busy periods and requires us to have your telephone number.  Orders under £150 are dispatched using  ROYAL MAIL INTERNATIONAL SIGNED FOR, and orders of this value to the US, Canada and Australia can take up to three weeks and your order will require a signature on receipt.

Please note you may be charged local custom and duty on receipt.

UK FAST TRACK DELIVERY

If you need your jewellery quickly a fast track service can be selected at checkout at a cost of £10.00. Orders for this service need to be placed by midday to be delivered by 1pm the following day. Orders placed on a Friday will be delivered  the following Monday. A signature is required on receipt for this service. This service is not available as a next day service during bank holiday periods.

*Following an update from Royal Mail, the Next Day Delivery service is no longer guaranteed. Please allow enough time and bare that in mind when placing your order.

OVERSEAS DELIVERY £15.00

All orders are dispatched via ROYAL MAIL INTERNATIONAL SIGNED FOR service at a cost of £15.00.  Orders to the US, Canada and Australia can take up to three weeks and your order will require a signature on receipt.

Please note you may be charged local custom and duty on receipt.

RETURNS

We are confident you will love your Claudia Bradby Jewellery but If you are unhappy with your jewellery in any way, orders can be sent back to us for exchange or refund by letting us know within 7 days of receipt.

Please note that our gift cards are non-refundable. Please also note that due to hygiene reasons earrings cannot be returned.

Purchases made with a gift card can only be exchanged for an online store credit.

Please email info@claudiabradby.com stating your reasons for return. Returned goods must be sent to us within 30 days, in their original packaging and unworn with a copy of your delivery note.  We recommend you obtain proof of postage as the goods are your responsibility until they reach us.  Once received, refunds will then be made, covering the purchase cost of the jewellery only.

RETURNS ADDRESS

Claudia Bradby Returns,
Tarlu,
11 Allens Lane,
Poole,
BH16 5da

For further information please email customer services info@claudiabradby.com

Monday to Friday 9am – 4pm (GMT)

We aim to answer all email enquiries within 48 hours.