Each piece of Claudia Bradby Jewellery is presented in an individual dove grey pouch and a beautiful monogrammed gift box.

UK DELIVERY STANDARD DELIVERY

All orders are dispatched via ROYAL MAIL TRACKED 48 hr service at a cost of £5.90. If you wish for your parcel to be left in a safe place please leave instructions when placing your order. We offer free delivery on orders over £125.00.

UK FAST TRACK DELIVERY

If you need your jewellery quickly a fast track service can be selected at checkout at a cost of £10.00. Orders for this service need to be placed by midday to be delivered by 1pm the following day. Orders placed on a Friday will be delivered  the following Monday. A signature is required on receipt for this service. This service is not available as a next day service during bank holiday periods.

*Following an update from Royal Mail, the Next Day Delivery service is no longer guaranteed. Please allow enough time and bare that in mind when placing your order.

OVERSEAS DELIVERY 

All orders are dispatched via ROYAL MAIL INTERNATIONAL SIGNED FOR service at a cost of £15.00.  Orders to the US, Canada and Australia can take up to three weeks and your order will require a signature on receipt.

Please note you may be charged local custom and duty on receipt.

RETURNS

We are confident you will love your Claudia Bradby Jewellery but If you are unhappy with your jewellery in any way, orders can be sent back to us for exchange or refund by letting us know within 7 days of receipt.

Please note that our gift cards are non-refundable.

Purchases made with a gift card can only be exchanged for an online store credit.

Please email info@claudiabradby.com stating your reasons for return. Returned goods must be sent to us within 30 days, in their original packaging and unworn with a copy of your delivery note.  We recommend you obtain proof of postage as the goods are your responsibility until they reach us.  Once received, refunds will then be made, covering the purchase cost of the jewellery only.

RETURNS ADDRESS

Claudia Bradby Limited. 12a Stonefield Park, Martins Lane, Chilbolton, Hampshire, SO20 6BL

Further information please call our customer services on +44(0) 01264 860598 or email info@claudiabradby.com

Monday to Friday 9am – 4pm (GMT)

We aim to answer all telephone messages and email enquiries within 48 hours.