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Terms & Conditions

The Claudia Bradby Guarantee

When you buy a piece of Claudia Bradby Jewellery you are buying a quality British brand that is designed to be worn and loved. Each item of jewellery is guaranteed against normal wear and tear for six months from the date of purchase.

We regret however that items broken through no design or manufacturing fault, such as being worn in water or dropped on a hard floor, must be replaced at the customer's own expense.

Returns, Refunds And Exchanges

If you are unhappy with your Claudia Bradby Jewellery in any way, orders can be sent back to us for exchange or refund by letting us know within 7 days of receipt. Should you wish to make a return, please return the jewellery to us within 30 days, unworn, in its original packaging and with a copy of the delivery note. We recommend you obtain proof of postage.

Refunds will then be made back to the credit card used to place the order, covering the purchase price only.

Promotional Codes

We are delighted to offer our customers regular promotional codes, Please note only one promotion code can be used against an online purchase at any one time.

Bank Holiday Weekend Facebook Competition

Closing Date: Midday, Tuesday 30th August

By entering the Facebook competition, you agree to the provisions of these Terms and Conditions and to comply fully with them.

The competition is open to UK residents only excluding employees of Claudia Bradby Ltd, their subsidaries, families, agents, affiliates, or anyone involved in running the competition. Entry is limited to one per person via an entry form or a comment to a question on our Facebook post. Entries will only be valid if entered before the closing date and time. Only complete entries will be accepted. Claudia Bradby Ltd accept no responsibilty for any entries that are incomplete, illegible, corrupted or fail to reach us by the closing date for any reason. Proof of submission is not proof of receipt. Claudia Bradby Ltd reserves the right to delete any entries that include inappropriate content. Winners will be selected at random and announced on our Facebook Post. To claim a prize, selected winners will need to send a private message on Facebook with your details and we will reply with relevant redemption information. By entering the competition you confirm to Claudia Bradby Ltd that all information submitted by you is correct and that you have complied fully with these Terms and Conditions. Claudia Bradby Ltd reserved the right to verify the eligibility of entrants. Automated entries and entries via third parties or agent will be invalid. Entries that do not comply with these Terms and Condition (including those containing any false information) will be invalid.