Customer Service +44 (0)1264 811091

Delivery And Returns

Each piece of Claudia Bradby Jewellery is presented in an individual dove grey pouch and then collectively sent in a beautiful monogrammed gift box. Please let us know if you require a gift box per item.


All orders are dispatched via ROYAL MAIL TRACKED 48 hr service at a cost of £5.90. If you wish for your parcel to be left in a safe place please leave instructions when placing your order. We offer free delivery on orders over £125.00.


If you need your jewellery quickly a fast track service can be selected at checkout at a cost of £10.00. Orders for this service need to be placed by midday to be delivered by 1pm the following day. Orders placed on a Friday will be delivered  the following Monday. A signature is required on receipt for this service. This service is not available as a next day service during bank holiday periods.



All orders are dispatched via ROYAL MAIL INTERNATIONAL SIGNED FOR service at a cost of £15.00.  Orders to the US, Canada and Australia can take up to three weeks and your order will require a signature on receipt.

Please note you may be charged local custom and duty on receipt. 


We are confident you will love your Claudia Bradby Jewellery but If you are unhappy with your jewellery in any way, orders can be sent back to us for exchange or refund by letting us know within 7 days of receipt. 

Please email anna@claudiabradby.com stating your reasons for return. Returned goods must be sent to us within 30 days, in their original packaging and unworn with a copy of your delivery note.  We recommend you obtain proof of postage as the goods are your responsibility until they reach us.  Once received, refunds will then be made, covering the purchase cost of the jewellery only.


Claudia Bradby Limited. PO Box 34. Stockbridge. Hampshire. SO20 6WS